Roberto™ Policies
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Broken or Faulty Product Policy
Broken or Faulty Product If you receive a broken or faulty Roberto™ product, we sincerely apologize and are here to help! Please follow these steps: Report the Issue: Contact our support team within 48 hours of delivery. Provide Proof: Send us a clear video showing the issue so we can verify th... -
Order Cancellation & Modification We understand things can change — here’s how order changes work: 🕐 Before Your Order Is Processed If your order hasn’t been shipped yet, we may be able to cancel or modify it. 👉 Please contact us as soon as possible, and we’ll do our best to assist. 🚚 Aft...
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Order Cancellation & Modification We understand things can change — here’s how order changes work: 🕐 Before Your Order Is Processed If your order hasn’t been shipped yet, we may be able to cancel or modify it. 👉 Please contact us as soon as possible, and we’ll do our best to assist. 🚚 Aft...
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Return, Refund & Exchange Policy
Return, Refund & Exchange Policy We offer a 30-day return window for eligible Roberto™ products. ✅ We gladly accept returns of unopened items in their original packaging, with the transparent protective film intact, within 30 days of delivery. 🚫 For hygiene and safety reasons, we cannot acce... -
Shipping Policy We proudly offer worldwide delivery — no matter where you are, we’ll get your order to you. ✅ Processing Time All orders are processed within 1–2 business days. Once your order is processed, you’ll receive an email with your tracking number. ✅ Delivery Time Standard delivery:...
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Subscription Cancellation Policy
Subscription Cancellation Policy By Subscribe, you agree to recurring billing according to the schedule you selected at checkout. This subscription will continue until you cancel it. ✅ Customer Responsibility It is the customer's responsibility to cancel their subscription before the next rene... -
Roberto™ Warranty Your satisfaction and peace of mind matter to us. That’s why every Roberto™ device includes a 30-Day Money-Back Warranty. If your device stops working for any reason within 30 days — whether it's due to damage, a malfunction, or even an accidental drop — we’ll send you a free r...