Broken or Faulty Product
If you receive a broken or faulty Roberto™ product, we sincerely apologize and are here to help!
Please follow these steps:
- Report the Issue: Contact our support team within 48 hours of delivery.
- Provide Proof: Send us a clear video showing the issue so we can verify the problem.
- Get a Solution: Once confirmed, we’ll offer you a free replacement or store credit — whichever you prefer.
📩 Need to report an issue? contact us!
We appreciate your cooperation and promise to resolve the issue quickly and professionally.